Account & Data Deletion Request

Use this form to permanently delete your account and personal data. You do not need to install the app to make this request.

Your name *

Email *

The email your account is registered with

Mobile number

Which app?

What should we delete? *

Delete my entire account and all data permanently Delete only my personal data, keep the account

Reason (optional)

I understand this cannot be undone and that all my data, progress and purchases will be permanently removed.

What happens next

1 Request recorded Your request is logged as soon as the form is submitted.
2 Identity verified We contact you by email to confirm the account is yours.
3 Processed within 7 days The account and data are deleted and you receive a confirmation email.
4 Erased within 30 days Data is permanently erased from all copies, including backups.

Transaction records may be retained where the law requires it.